User Activity

Changing Phones

09-02-2025
I am currently on a BYOD plan.  If I want to change my phone, is it simply a matter of moving my sim card to my new phone?

Firestick Fibe TV app guide starts on yesterdays date when I turn it on

03-22-2025
The Bell app on the Firestick seems to have changed;  as of yesterday I can now scroll back 24 hours and rewatch previous programming.  However, when I start the app and go to the guide, rather than displaying the current programming, the guide start...

Voice remote will not change to The Shopping Channel once prompted

01-02-2025
I have had the VIP 7802 for over a year, and I can change channels using the voice commands for every channel, except the Shopping Channel.  If I say "Shopping Channel" it says "Got it, the Shopping channel".  Yet nothing happens.  If I use the same ...

Wi-Fi Pod Speed Tests

12-15-2024
Up until recently I was getting between 300-600 mbps on my POD and Hub over wifi. (I don't have wired connections) However, I am at best getting around 150-200 mbps on my POD now (no change with the Hub, and there was no change to my set up).  I rebo...

My receiver stays in sleep mode when I turn on TV and receiver

04-02-2024
Last evening, I turned on my TV and Box.  The box's light went from green to white to green (as usual), the TV turned on, but it said no signal.  I pushed OK on the remote and the box came on and worked fine.  It happened again this morning.  I used ...