User Activity

Firestick 4k Max - TSN/SN - video quality issues

06-01-2026
A few days ago I started to get screen judder on all the TSN and SN channels.  It only occurs on the Firestick 4K max, 1st gen, not the 2gen.  It does not occur on any of my other devices.  I tried two different Firestick 4K max 1st gen, on two diffe...

MLB Extra Innings - Price / What's included?

04-01-2026
How much is the MLB Extra Innings package?  For some reason the price is not listed.  Also, is the MLB network included in the package?  It says the MLB extra innings with MLB network in the title, but when I click ways to watch, the channels listed ...

Fibe TV app on my Firestick: Live TV is pixelated at startup

12-18-2025
Lately I have noticed when I open the Bell app on my firestick, the live tv is pixelated at startup.  It takes about 10 seconds then the picture improves.  If I switch the channel it immediately improves.  It only happens when I am starting the app, ...

Changing Phones

09-02-2025
I am currently on a BYOD plan.  If I want to change my phone, is it simply a matter of moving my sim card to my new phone?

Firestick Fibe TV app guide starts on yesterdays date when I turn it on

03-22-2025
The Bell app on the Firestick seems to have changed;  as of yesterday I can now scroll back 24 hours and rewatch previous programming.  However, when I start the app and go to the guide, rather than displaying the current programming, the guide start...
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