The answer was very simple! Somehow this number form my Financial Institution was blocked within my cell. The Bell help line made me send a message to the number 28849 with the text: "help". That is when we realized that this number was blocked in my...
My husband receives the code I do not, why. I called several times with issue without answer. The rest worked with another number from Desjardins bank account. Both our cell phones have same parameters. Where to look for answer!
