It's been 3 days since I applied the settings I posted above (disabling whole home Wi-Fi on the Giga Hub and enabling privacy mode in the mobile app) and so far I haven't had the issue crop up again, which is promising.
I found a Reddit post where someone else was also having these issues , changing 2 settings seems to have resolved the problem for them:
In the Giga Hub's web portal wifi settings (192.168.2.1), in "Manage my Wi-Fi", turning "Whole Home Wi-Fi" off:Sc...
Sounds like @wifi_hungry has the exact same issue indeed!
I have since tried using SSH from a device connected via ethernet directly to the Giga Hub 2.0 when the service is down, with the same result: it times out. So it's definitely not the wifi net...
There is no error message. Everything just times out except for loading web pages: ssh, ping, traceroute, speed test, Discord voice chat, Final Fantasy XIV, the email application fetching emails, the VPN, they all time out, except for a few hours aft...
I am having the exact same issues as you. Got a replacement Gigahub that didn't solve anything, and the internet going down is more and more frequent. We are two software developers working from home and having SSH and other network issues (can't con...