As I already said in my reply, I tried the web page on different devices and browsers. It doesn't load. This needs to be fixed, especially since several other people have experienced this issue.
I also had this problem and have been trying to upload my student ID for over a week, I've tried on different devices and I have tried at different times of the day every single day, and once I press submit, the screen just loads, for hours. I'm goin...