(sigh) that's so annoying to hear...I'd avoided calling support for exactly those reasons. This is my 96 year old mom's phone and I'd moved her from my Roger's family plan to Bell to simplify (LOL) things as her other services are with them. The move...
Any resolution to this problem (?), we're having exactly the same issue (can't hear callers sometimes or they can't hear us and restarting the phone (a Samsung S20 ported from Rogers where it was working fine) is only a temporary fix. Also can't chec...