so i spent 2 very long evenings, using the chat, then phone calls, & finally, after almost 4 hours, explaining my complaint over & over, they agreed to replace the 6500 with a 6400, compatible with an external pvr.for some reason, it had to be instal...
I, too, was given a 6500 as a replacement for my 4100. I would like the 6500 replaced with one that is compatible with my external hard drive .What is bell's solution?
