Hi, yes I did a factory reset of my Sonos products. Didn’t do nothing. Please have a look at the picture of the sound menu. As you can see it seems like a bug (the options that are activated are not coloured).
Hi, the Sonos system works properly and it is running on the latest software (I'm 100% sure of that). It is connected to the TV via HDMI EArc. As mentioned in my post, it is the VIP7802 box that is the problem. All sound format cannot be toggled t...
Hi all, a Bell technician came at my place on Sunday to install the new cloud PVR receiver, the VIP7802. I tried to change the sound options by selecting "Auto" and then I tried to toggle (activate) "Dolby", "Dolby plus", etc. but they can't toggle ...
