Well I suppose that explains it @Vanadiel . Though it would have been better if they explained that somewhere in the package they sent with the new modem so customers don't end up with "SuRpriSE! wE're HeLPdiNg". I can see if they do that for less...
As I replied to @dks, I never mentioned anything about my account credentials. Regarding the SSID, I DID change it, and it lasted for about a week until Bell sent a confirmation email that they received my old modem, and a few hours later the Network...
I did, and they changed it back to the old custom network name I had on the old modem. That doesn't happen unless someone goes and changes it, and neither myself nor my wife did so.
I didn't say anything about my account name.I previously had a bell modem on Fibe 50 with wifi network name: NetworkXYZ (not the actual name) and password: Pass123.Then upgraded to Fibe 1.5 and received a new modem, came with default network name: Be...
I recently got upgraded my bell internet package and received a new modem. Had no trouble setting it up initially. But now (since Bell has confirmed the return of my old modem), many of my family's devices disconnected and it turns out my network na...