I did read what you wrote, but that is ludicrous. Bell can monitor the PVR, but the issue has nothing to do with your TV, nor can they access the internals of your TV remotely. Totally absurd. I get it that you believed they did this, but you probabl...
Your TV brand has nothing to do with the issue. All your TV does is act as a monitor. Bell needs to patch our PVRs with a fix as it's annoying to be paying for cloud recordings and not have access to them. Bad enough recordings delete every 30 days....
I have the exact same issue with both PVRsNo resolution. Done resets, modem and pvr swaps, tried ethernet and wifi to the pvr, been like this since installation in November. Zero resolution.