I have this problem as well. After several frustrating phone calls to the "Helpless" desk, and a couple of escalation's of this problem up the ladder, I was finally informed that they are aware of this problem and are "working on it". A new update is...
Glad I'm not the only one having this problem. Mine works sometimes, but not all the time. Very frustrating when want to find something on demand and it doesn't work. The One Demand option on the "Home" screen is useless.
I'm not surprised I'm not the only one having this problem!! This feature being added to their promotional ads, along with stating they have the fastest internet speed, is indeed very close to false advertising, and extremely disappointing.
