UPDATE: Agent John Frederick was able to reset the Bell Wifi app which led me to configure the hub and pods on the app as if it was a brand new setup. It took a month to figure out but he was capable of sorting it out.
I got my Giga Hub changed recently for a new one, ever since then my app has been showing as my hub and both bods are offline. 1 month without use of pods, Bell credited me 1 month for the pods but this hasn't solved anything. I dont necessarily need...