One of the photos I posted above is from the step by step guide you’ve suggested and have already tried to follow. We did not receive/do not have the coupler to connect the cables as described in the steps.We have someone coming from Bell this week t...
When receiving the new modem, the instructions show a green coupler piece to connect the wire in my home to the wire on the new modem, however I was not provided with one. Should this have been shipped to me? Where can I get one?
