We had the same problem, 101 several times a day, but with an old installation. A technician came and spent 5 hours sequentially replacing every piece of equipment: 2 receivers, the VAP3400 access point and the modem, then upgrading it to a 4000. ...
My Error 101 finally got fixed by a Bell technician. He was here for 5 hours sequentially replacing and then testing every piece of equipment: 2 receivers, the VAP3400, a piece inside the 3000 modem, then the whole modem and finally he replaced the...