I want to thank @BellNick for looking into my longtime problem and its now fixed. Had the 3000 modem and Nick sent me the Giga Hub modem. Works great now and my signal strength is amazing compared to before. Thanks again Nick.
i have the same problem too (like over a year now)....they come and check everything....change modem etc...still the same thing. Just get used to the blue screen every now and then. They don't know how to fix it and its common just by reading everyon...