Solution : infrared extender. Some TV set have one already in the box.Or , it can bought anywhere in electronics store. https://youtu.be/yHZ7H2qjQ7Y?si=y969DVCkrhabnloE
Same issue here. Tv box is hidden inside a cabinet. Should Bell recommend or supply a IR extender to resolve the issue ? We have no option other than installing the tv box behing a cabinat door. If no option are offered, i will contact my Bell sales ...