For those with this issue, file a complaint:https://support.bell.ca/resolve-a-concernyou might not get a solution but at the very least it’ll help them become aware at a different level of how many people are encountering the issue.
Let me save those with issues all some time as I just wasted a week with Bell / Executive - Complaints:- Was initially told I would have a tech sent out with a HH3000- got an appointment, took time off for it, has a number of back and forth calls wit...
I know your reply was targeted at the original poster but a number of other users are also experiencing this same issue as well. Are we able to message you for support as well?
Thanks for the reply; that’s extremely unfortunate for both me and other customers if true. PPPoE and ADMZ are legitimate features that should be functioning and Bell is absolutely at fault for pushing out an update that breaks expected functionality...
@BellPatricia Are you aware of the Gigahub PPPoE issues with FW 2.13 and is there a fix? If not can we be downgraded to a modem that doesn’t have this problem? It’s basically the last straw for me.
