It would be great if we could have a self support option that doesn't involve an overly locked down device. Before I moved, I had the HH3000 and I could pull the SFP and plug it directly into my modem. Now, I use an SFP-RJ45 module in my router and r...
I was told by the last tech I spoke to on the phone that there is regular maintenance on my node that happens at the end of the month. Asked me if there were any months that I didn't have the issue, to which I replied, October which he then confirmed...
Every month, at the end of the month, since I moved into this house last April, my line speed drops from 3Gb to 1.72.It's exact, and clockwork. Every month I call in to get it fixed, and they tell me it won't happen again.It is not equipment in my ho...