I am having this issue now also. I am using Starlink as my isp. I called Bell and they said there is nothing wrong on the app and that I should call my provider and ask for a static ip address...
Last year 2 side roads in my area got Fibe. There is no sign of it down the main road yet (West Carleton - just outside of Ottawa). How can we find out if/when Fibe is scheduled for my address?