Tell them that your pods are still connected to your old router and you need them to update their system so the pods are connected to your new gigahub.They'll do it on the call and you'll be able to see the pods be removed and then re-added in your W...
I just dealt with this after switching from a HomeHub3000 to a GigaHub.
You have to call in to tech support, there is no other option. Your Hub is associated with your previous router and the changeover failed to happen. I was also told I had to exch...
