That’s kind of a poor take lol
Compensation, meh, I agree.
Not supporting customer equipment is one thing. Breaking their usage entirely, even accidentally, and taking months to repair and many hoops to jump through, that’s whack.
Well that just goes to show your mileage will vary depending on who you reach and how. All I can say with certainty is that in 2024, BellPatricia from on this forum, was able to push Firmware 1.17 herself, on the spot, and I watched it happen within...
Hi,3.11.6.3 fixes PPPOE passthrough.Unifi using PPPOE passthrough, not ADMZ.I was on 3.11.6.2 - PPPOE broken.Called Tech support, patiently repeated myself a few times, insisted an escalation to senior tech support. Was told 3.11.6.2 was the latest a...