If Bell and/or Yak is not giving you satisfactory responses, I recommend submitting a formal complaint with the CCTS:Canadian Commission for Complaints of Telecom-television Services (CCTS) - Resolving Consumer Disputes about wireless, phone, interne...
Just adding to this discussion...Yak seriously jacked up their long distance pricing recently, now to 20 cents/minute. I have spent the last few weeks talking to about 20 or 30 people at Bell, and at least 5 at Yak to try to get my long distance canc...
