I am unable to add a line online. With or without device. I am not sure what the problem is. This happens to me both on app and online.Chat support are not able to fix it either. Anyone has any idea about this ?
I called multiple times. I visited store twice. Spoke to IT dept. All they want to do is add a line on my behalf but they couldn’t figure out the issue and fix it so that I can add new lines myself.