I am sorry and with all due respect the modem is not a dumb device. There are articles out there about the modem blocking speedtest you can easily find them. Also this is the exact advice I got a couple of weeks ago on the forum so basically I did no...
Let me be very clear: the inability to ping and perform a speedtest and talk on whatsapp happens on a computer connected directly to the modem. Nothing to do with the router.. The Cogeco technician says the same always: it is about your router which ...
There is no Guard option either on the main screen or anywhere else. I can provide screenshots if you want by the main screen has usage and billing on top then ads and get the support etc. At the bottom there are the following icons: Home, Services, ...