It seems that I found a solution to this problem on my end. I restricted the speed on the high speed port to 2.5 G from auto and ever since the tv issue has not reoccurred even after leaving the laptop on for days. Hope that was it! still getting my ...
So after a day of doing my test, the TV receivers both worked but my laptop connection was not fully working. Could not connect to websites but could ping sites. After I restarted the laptop everything was ok. Will keep monitoring...
I will try to use the onboard ethernet adapter with the same cable to see if the problem repeats. The onboard laptop adapter is 1 Gbps and the cat 6 cable is still connected to the HH4000 high speed port...Let's see what happens tomorrow
Hi @BellPatricia The TV receivers are the wireless 2502 and the wired 4K 5662W.The problem appears when I have the laptop connected with Ethernet not wifi. I am using a usbc 2,5 Gbps network adapter and connected to the high speed port on the HH 4000...
Hello all,
I've been having the following issue for a while now and the only solution is to reboot the modem. I was wondering what the root cause might be.
I have a 1.5 Gbps connection on HH4000, a wired TV receiver and a wireless TV receiver and a f...
