It's likely account related. There seems to be a subset of users that are running a wide variety of hardware, devices, o/s, etc that are encountering the exact same issue....so logically, it probably is profile related, and not platform related. ...
I'm also experiencing this on Android (i.e. - blue splash screen launches, but will not proceed further ). Specifically, I'm running a Pixel 10. I've uninstalled and reinstalled the app to no avail. Also deleted cache and data. Not sure why ...
Just reporting back on this for the sake of others. The MyBell Android app picked up my linked accounts after a few hours. I didn't do anything to make it work, it just started working after some time passed.
I went through the MyBell registration process, linked my accounts, setup my recovery questions, set a pin....all that jazz.On the internet site, everything is fine. But on the MyBell Android app....I can login, but once I'm in....the app does not ...