One further update: I was very pleasantly surprised, on checking my Bell Mobility account yesterday, to find that Bell had given me a partial credit towards my first bill, an unexpected but welcome gesture on their part. This and the rapid resolution...
WelshTerrier, I've seen the regulatory framework that you've outlined above and the key is in the interpretation of a service provider. Bell Canada is an umbrella organization that has a number of entities such as Bell Home Phone and Bell Mobility, e...
Well, I got a phone call from the Bell Mobility help desk at 5:30 this afternoon and things happened very quickly after that. The help desk tech asked me shut down and restart my smartphone while he ran some diagnostics from his end. When he called m...
I'm in the process of migrating my old landline home phone (provided through fibre by Bell) to a smartphone (Bell Mobility). Others considering this move may be interested in my experience thus far.I had specifically asked if our old phone number, wh...
Success! Jim called from Bell last Friday and walked me through a couple of tests to isolate the issue at their end. If I remember correctly, it appears there may have been some snippets of code for the old copper line that hadn't been removed/reset ...
