I don't have any answers to the pod mystery but I can tell you I managed to get Bell to replace the Home Hub 3000 with the latest Giga Hub. Very fast but also experienced loss of internet signal quite often. Very knowledgeable Bell techie eventually...
I have exactly the same problem/issue and this is the third Home Hub 300 that has been installed after the previous two failed to connect to the Internet (Bell Fibe). I also once had a hub but returned it after a week because it did not improve my wi...