I did. Wasn't easy though. Probably reached out to Bell 8 or 9 times before I found someone willing to escalate me to senior tech. The process was extremely frustrating along the way. But the senior tech called me, I explained the issue. He asked wha...
I suffered for weeks with these issues. And every call and live chat with a Bell tech was beyond frustrating. I was either met with denial that these issues existed or techs forced their basic troubleshooting steps on me in attempt to fix an issue th...
I gave up waiting. After a dozen calls/chats with Bell, I was finally connected to a real tech who was able to downgrade me to the Hub 1.0. All problems are gone. Port forwarding works again and no loss of speed.
I've called Bell 5 times in the last 2 days. Not including live chats with various Bell reps. NO ONE, literally NO ONE has been able to help with this downgrade. No one is aware there is an issue. They claim my issue is isolated and just keep sending...
