It took them a couple of weeks until they resolved my issue. There is probably an undocumented bug in their Systems and front line support doesn’t know anything about it. They’ll just keep replacing the modem until something gives. Do let up until it...
Last week I upgraded to the 1GB service and installed the Giga Hub.
Right away I saw that my download speed was capped at 550mbs. I've spoken to two first line techs already but they can't see the problem. Their only solution is to send me new modems...
