Yes, I did receive said email and dropped off the equipment this afternoon with purolator, hopefully it will be received soon!Thanks again for your help, it was greatly appreciated!
I am returning my modem due to moving and changing to Fibe internet from pure fibre. I was able to set up the return for my satellite receiver no problem, but the portal is not accepting my internet account number no matter how much I try
I am trying to return my modem, but no matter what I do, the portal refuses to accept my valid account number and will not accept any other account number. This is extremely frustrating and no google suggestions are helpful