I've been at 3.4 down and 7.8 up since April 14th. Before switching I constantly got 3.2 synchronous on the 3Gbps plan. They thought it was the profile but it's a whole other issue now...
So I changed my plan from 3Gbps to 8Gbps beginning of March (activated on March 5th).I did not get a new modem as I had the Giga Hub 2. However I was told a new one would be mailed as the current one appears to be defective however a couple days late...
It's not. I was told the they're looking into it but it's been a long time in my opinion. I get 8Gb synchronous for 2 days (actually it's 8 down/7.8 up) then 3Gb down and 7.8up for 3/4 days. I switched about a month ago from a stable 3Gb and lifetime...
