Hey Creach,I'd give the streamer a shot if it isn't too much trouble. If the problem persists, I would touch base with tech support. If it's only a few channels, It may be an issue with the signal coming from those broadcasters. With all this process...
Hey CV,
If it's within the first 12 months, the remote should still be under warranty. We'd be happy to replace it. Outside of warranty, it would be either a $30 or $50 charge (depending on the remote model), and we'd be happy to ship a new one stra...
Hey Creach,That drives me crazy as well! The first thing I'd check is that the speed is up to par, they recommend 15mpbs or above for most streaming platforms. Secondly, how are things connected? Wi-fi can cause these kinds of issues, so I always s...
Hey Cailia,Great question!You only get billed for the time you had the package. As an example, you add CNN for 2 days, then decide you don't like CNN and remove it. It's $7/m for the channel. So we take $7 Divide by a 30 day billing cycle = $0.23/p...
