Dee Dee, based on my more than a year dealing with the problem, I switched over to the new system. The old boxes were just not compatible with the new gigahub modem. Bell won't admit it. Negotiate with customer retention to NOT pay any increase in co...
After having dealt with Bell for very close to 1 yr, my problem has finally been resolved, I think. I have the Giga Bit modem and now have the new 4K receivers (VIP 7802) . This seems to have fixed my error 101 code problem, along with pixilation , ...