I have discovered that I have to do a factory reset. The other phone on my account is receiving picture messages. At least that is what it seems like to me.
I have an error message "waiting for connection". I was told to turn off wifi. I was also told I do not need to buy a data plan. (I was told this today on an online chat with bell- that I don't need a data plan because I have unlimited text messages ...
I still would like assistance please. The Monthly plan I have is Basic Smartpay 28 - NWCan-Can Text - Unlimited5G AccessBasic SmartPay Plan IndicatorCall DisplayCall ForwardingMessage Centre LiteUnlimited Canada minutesUnltd Picture & Video Messaging...