I am wondering how it can happen that I am offered an unlimited long distance package but still get charges for other carriers? Does anyone else have this problem?
Hello Ms S and others who are struggling with this situation.I marked one of my previous comments as Most Helpful hoping others would see it, too.Nobody subscribed to YAK, but if you were a Primus customer then your long distance was going through YA...
Hi PTYWHY. Yes, the mystery was solved. In my case the problem was not about calling a Bell Home phone. The main problem appeared to be that Bell had not changed over my long distance carrier from YAK (which is the provider for Primus, my previous te...
I was finally able to resolve this a few weeks ago. I hadn't updated for a while, but as Marka47 mentions, it seems to be a very tough issue to solve. At one point, I even had both a Bell and Primus representative on the same call so that the Bell pe...
Hi @BellPatricia That was very helpful. The 1-700 number says "Your long distance provider is YAK".What? I have no idea how this happened! We used to be with Primus, and switched over to Bell a few weeks ago. We were told that the cutover would be ha...
