Either way, it's back up and running. I've got a happy 11 year old who can get back on fortnite and I can get back into my games haha. Glad this worked out. Hopefully others will find this useful.
I have found and solved the fix thanks to xbox tech support over the phone. I'll just recap. After running the new cat6 cables, the modem port was showing connection going through to the xbox....BUT still nothing when i went into the network settings...
so heres an update on what i've found to be the issues. Firstly, for some reason XBOX and the new gigahub 4000 will not connect on cat5e, but my pc will connect with cat5e with zero issues. I ran a temp cat6 cable to one of the xboxs and it connected...
I've thought of using a VPN, but I'm worried about latency issues. I'd like to get this resolved considering I'm not the only person having this issue with this home hub from bell. I'm also hoping I hear back from my request for an escalation from te...
