Thanks @ZaneP . I agree with you and I am not really sure why the technical support asked me to replace the modem. I even asked them is it possible something happened on the box as the timing of this points to some kind of manual error. Even the sec...
I have had HH400 with 1.5 Gbps for almost an year now. It worked well till yesterday. Around 4:30, the internet got disconnected and that too in between an important meeting.I didn't notice the original error code, after first restart, I got 1201 and...