Bell

RussellHarper · 07-02-2023

Three questions: - how do I find out which GigaHub version I have? - how do I get the admin password sent to my email (e.g. like here, but this is different GigaHub version and doesn't have the same UI - how do I fix the problem below? Thank you, R...

RussellHarper · 10-20-2022

Accessing Support | Remote Settings on the TV menu always brings up an error page. If you select "Try Again" it just goes back to the Support menu. I talked to technical support yesterday because for one TV, the Bell Fibe Voice remote was working oka...

RussellHarper · 07-03-2023

Thank you. As for the other questions:- how do I get the admin password sent to my email? Since I wasn't able to login, I called tech support and he was able to reset my password to the default remotely.- how do I fix the problem below? (i.e. Initial...

RussellHarper · 05-03-2023

So that people who have the same problem don't have to search around so much: On the Bell TV box is a button on the left side. Press that and it brings up a menu, one of the options is unpair/pair and that might work, but what worked for me, Alan, an...

RussellHarper · 10-31-2022

I think I figured out what's going on. In the UI, to get to Broadcast SSID, you go through two screens to get there. Each has Cancel / Save options. You have to do Save for each of them, and not Cancel or ✖ (Close). Otherwise, the second screen will ...

RussellHarper · 10-23-2022

I did do hard reboots for other reasons, and the Support | Remote Settings screens are now working on both TVs. Thank you.

RussellHarper · 10-20-2022

I want to set up our SSID to not broadcast. I went through the modem admin interface and did the necessary steps to disable it:But it's still showing up in the Networks list. Did "Forget this Network", rebooted the modem, restarted the phone, etc. So...

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Questions about GigaHub modem: get version, retrieve password, won't initialize

Voice Remote "Oops, this remote is not paired with your receiver." Error code 2000

Re: Questions about GigaHub modem: get version, retrieve password, won't initialize

Re: Bell Fibe Voice Remote -- Support | Remote Settings always show error message

Re: SSID still being broadcast

Re: Bell Fibe Voice Remote -- Support | Remote Settings always show error message

SSID still being broadcast