Hi @BellPatricia My TV is not plugged into the router via ethernet. Only the FibeTV box is connected via ethernet (LAN2). Yes, I've tried a different port before. As stated the issue is more of the Internet service not being available - I can conn...
Hi @BellPatricia Thanks for your reply. I have a HH4000 with no third party equipment. There are no error messages logged on the device and when the issue is experienced the admin interface shows that both Internet and FibeTV services are "Up". Du...
I have been experiencing the same issue for over a month now - intermittent drop outs that occur sometimes days apart and resolve in anywhere from 1-5 minutes.