Dear BELL, if you are reading this, please put a senior specialist on the case and STOP telling us to reboot and other beginner stuff like that. If anyone else is reading this, let’s all provide the following so they can clearly see the glaringly obv...
A TV is not a surround sound device. It fakes surround thru 2 speakers. The Bell Fibe receiver offers support for a variety of surround sound modes incl. Dolby Digital, DTS, Dolby Atmos, etc., and that can only be accomplished thru an A/V receiver. L...
Stereo mode works perfectly fine. It’s Dolby Surround that doesn’t work very well. Hasn’t anyone from Bell been able to replicate this yet? It’s easy. Pass audio over HDMI thru an A/V receiver, select Surround on Bell receiver. Listen to any program ...
I talked with Bell last night and they confirmed that the firmware in my VIP7802 was corrupted. They couldn’t even run a diagnostic on it remotely but could see lots of blocked data. He called it “Red and black bars” based on what he could see when c...
I am having the same issue with the VIP6802 box. I power on my TV (Vizio), my receiver (Anthem) and my Five TV box (VIP6802) all at once. The HDMI goes thru the receiver to the TV and does not return via a separate cable ARC). After 30 minutes, the V...
