Hi @BellPatricia
Yes, this is happening with an ethernet cable as well, there is no error on the modem, I got an IP address, and I can ping my modem but not Google DNS (8.8.8.8), when I login on to the modem and use "utility tools" I'm able to ping ...
I'm the new one with the same thing Randondly, I lost access to internet, mostly during 3pm-7pm. Is a pain because my wife and I work remotely and I need to reset our modem 10000000x times until finally got internet.I'm Bell Fiber 1.5g (with Giga Hu...