19% helpful (2/11)
BellDRock
Community Manager

Hi Bell community,

Sorry you’re having problems with your Fibe TV service. It might sound simple, but checking that your cables are connected properly and rebooting your TV receivers really does fix most issues. Don’t forget to reboot your modem and check its cables too, since Fibe TV uses your Internet connection.

If you’ve already tried all that, then our Virtual repair tool is a great way to troubleshoot problems with Fibe TV– without having to be a tech expert.

With a few clicks, it detects and fixes issues remotely, so you don’t have to call support. It’s like your own personal repair technician – just sit back and let it do all the work.

The Virtual repair tool will:

  • Look for service outages in your area
  • Check the equipment outside your home
  • Reboot all your hardware
  • Optimize the settings for your service

If it can’t solve the problem, the tool will even help you book a technician appointment.

Go to Virtual repairOpens in a new tab or window

It will ask you to log in to MyBell first.

 

Prefer to figure it out for yourself? Try our other helpful toolsOpens in a new tab or window.

 

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