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Resolved! Requirement to record who is calling before accessing home voice mail

Why do I have to record my name and the date before accessing my home phone voice mail messages? My sister has Bell and she said she doesn’t have to do this. I’d like this requirement removed.

Resolved! Vines growing on wires causing an issue with my home phone

i am 81 years old and i need a phone monitoring system in case something happens to me..i have contacted Bell on several occasions and talked to many people and been promised call backs but so far nothing..no phone calls,no explanations other than th...

Resolved! Confirm technicians arrival

After three days of 8 chats and three on-line experts I have secured a visit by a Bell technician but have no clue when they will knock at the door. After 50 years of being a Bell customer at my Toronto address and 30 years at my cottage and paying $...

Resolved! Call Answer - Message notification not working

Bell recently managed to mistakenly disconnect my services, and my voicemail service has now re-set various options. Have so far been able to restore the number of rings, which it had pushed to two, but can find no way to turn the message waiting ind...

Resolved! Are two modems required for Home phone when copper wiring is replaced with fibre?

As we are being forced to transfer our phone service to fibre, we have several questions. 1. Will we need a second Modem? Several years ago Bell placed fibre optic cable at the side of our house (without consultation). We did eventually switch to...

Resolved! Buzz on my Home Phone

As we have not transferred to Fibre, reason being we have sveral outlets in different rooms of our hime nd we understand when we go to Fibre those outlets do not work anymore. Give us a solution to that before we go over to Fibre.

Resolved! How to reset your Voicemail/Call Answer password

I don’t know my voice mail password, how can I reset it?

Resolved! Change number of rings before voicemail starts

I have spent over an hour struggling with the AI assistant without solving my problem over number of rings before voicemail. The lack of technical support is very frustrating, especially considering the amount I pay Bell each month

Resolved! setting up toll free number difficulties

Has anyone else experienced difficulty in setting up a toll free 800 or 877 type number? I am 8.5 hours in over 3 days and dozens of representatives none of which could help me put on hold or transferred to another dept or rep. Still trying...

Resolved! Landlines aren't working after updating to Fibre Optics last week

My landline phones in the basement arent working after updating to Fibre Optics last week

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How to reset your Voicemail/Call Answer password

How do I setup Call Answer?

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