Recent activity

Post a question
Tinker Toy by • Visitor
  • 20 Views
  • 2 replies
  • 1 likes

Resolved! How to cancel free 3 month apple TV subscription

I chose a 3 month apple TV subscription as my free gift when I became a Bell customer but I do not see it listed on my "subscriptions" at My Bell so I do not know how to cancel it as the 3 months is up in a few days I will soon be charged......any ad...

Fpeter by • Contributor
  • 307 Views
  • 9 replies
  • 4 likes

Resolved! Voicemail box language

Hi there, I want change my Change voicemail language. I changed but it's not working. Thank you.  

BigRed1981 by • Contributor
  • 14 Views
  • 1 replies
  • 0 likes

Internet name not showing on my devices

I had my internet suspended while I didn't need it. Last week I took it off suspension and arranged for a tech to come out to my new address, with a new modem. (Giga) The bell wifi app says the modem is working and has a good signal. The trouble shoo...

Gvra by • Contributor
  • 31420 Views
  • 15 replies
  • 16 likes

Resolved! Global 365 Travel Pass vs Roam Better priority

I am currently enrolled in Roam Better, on my upcoming trip next month, i am also keen on buying this Global 365 Pass. My question is which one will take precedence if they are both functional on my Int’t destination? Will i still get charged $16 dai...

Bebabo by • Contributor
  • 65 Views
  • 9 replies
  • 1 likes

Gigahub 2.0 high packet loss

Hi I recently switched from the gigahub to the gigahub 2.0 as I was experiencing intermittent high packet loss while gaming, and my partner was complaining of poor coverage around the house. turns out that it did not solve either issue and instead ma...

Tomboy by • Contributor II
  • 33 Views
  • 4 replies
  • 0 likes

TSN channels

So far noticed only on these channels.  The tv freezes when the commercials start.  I have to change channel then come back to it for the channel to resume.  It freezes again at the start of next commercial.  The channel doesn’t freeze during program...

shlomithemoney by • Contributor II
  • 9380 Views
  • 115 replies
  • 96 likes

Resolved! PPPOE not working after a recent firmware update

Hello, I know this is a grey zone and is not officially supported but like a lot of Bell users i use my own routing equipment and like other users i have found that since my modem rebooted on the latest firmware, pppoe from the router is not working ...

Matthais by • Contributor
  • 27 Views
  • 3 replies
  • 3 likes

Very sparse connection to mobile data in GTA

Hi all,I'm wondering if anyone has had issues with their mobile data in the GTA in the past week? SMS and calls seem to work fine as does Wi-Fi.I also swapped SIM cards and found the device to work within expectations. I've rebooted, restarted, gone ...

wallydug by • Contributor III
  • 4664 Views
  • 31 replies
  • 16 likes

Resolved! Email address on Safe Sender list still added to Junk Inbox

Email from a business I deal with frequently was recently stored in the junk folder when before it was always in my inbox.  So I added the email address to the safe senders list but the most recent email was still added to the junk folder.

ItsThePits by • Contributor II
  • 422 Views
  • 8 replies
  • 3 likes

VIP2502 receivers freeze after upgrading to Giga Hub 2.0

Since getting the new Giga Hub 2.0 Wifi 7 modem, my 2 wireless VIP2502 TV receivers freeze intermittently. I never had an issue with the Home Hub 4000. A technician came out and replaced the Giga Hub 2.0 with another one and I am still having the sam...

Load more