Call display won't work

[chuckie]

I haven't been able to get call display to work for well over a year. Last time I called Bell for help they said it is probably my phone. I bought a new phone, VTECH CS6919-3, which allows call display, and it still won't work. I can't find any help on-line, could someone please advise me Thanks!

[InesHG]

I need the same solution please

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your question.

Can you provide us with further information? Can you elaborate on "I need the same solution please"?

Is your phone equipped to display the name & number information? Some phones are equipped to show only the number, while others show the number or the name, one at a time. Try using either the arrow key or the * button to toggle back and forth. If this is not the fix :

1. Check your phone’s user manual to see if there is an option to turn this feature on / off..
2. Have you visited the phone manufacturer's support web page?
3. You should contact Bell Customer Service Home phone tech support. This feature may need to be reset at Bell.

To reach Bell, please call: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.

Take care.