How To articles

Splitting your SSID for IoT device configuration

Splitting your SSID for IoT device configuration Some IOT devices such as cameras, speakers, robot vacuums etc. only have a 2.4 GHz radio receiver. If your Whole Home Hub (HH4000/Giga Hub, HH3000, HH2000) has a single SSID for 2.4 GHz and 5 GHz broa...

Find and change your Wi-Fi password

Find and change your Wi-Fi password These days we take the concept of our Wi-Fi password for granted. Whether it was set for us when installed or we set it ourselves long ago, there always comes a time when we need to add another device, allow frien...

How to freeze or pause internet access

Freeze or Pause by user profile: Create user profiles for the people who use your Wi-Fi network so you can pause or block Internet access for all a user’s devices at once, rather than one device at a time. Open the Bell Wi-Fi app and log in with M...

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How to run a speed test using the Bell Wi-Fi App

  Running a speed test with the Bell Wi-Fi App calculates the speeds you’re receiving in both directions; from the Internet to your device (download) and from your device to the Internet (upload). The stated speed of your internet plan is between the...

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Internet not working? Try these quick fixes.

It might sound simple, but checking that your cables are connected properly and rebooting your modem really does fix most issues. If you’ve already tried all that, then our Virtual repair tool is a great way to troubleshoot problems with your Wi-Fi ...

How to check for Internet outages in your area

How to check for Internet outages in your area We know how important your internet is for work, school and all the connected devices in your home and business. When your internet goes down, you’ll want to quickly understand why so you can get it up a...