Good Day & Welcome.
Thank you for reaching out with your question.
"I'm getting error code 201x"? Do you mean Error code 2001 or 2002?
Either of these Error messages mean: Wrong username and/or password. If this is the case, you will find your username (b1 number) and password in the welcome guide you received when your Internet was installed. If you do not have your welcome guide, you can find your username in MyBell. If you don’t remember your password, you can reset your password in MyBell.
Bell Home Hub modem: Home Hub error codes and solutions
Troubleshooting error codes with my Bell Home Hub modem: Home Hub error codes and solutions : Where ...
Let us know if this is the issue.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
