I am not sure if I am posting this in the right board. (admins if i am not please move to correct board)
I am trying to configure the Wireless Internet Backup on my Giga Hub 2.0. The tile on my modem dashboard is greyed out and I have been on chat with support trying to sort it out. They are telling me that i can only configure during an outage but the support site is telling me to configure beforehand. Please help me understand what I am supposed to do
