Forum posts

Resolved! Can I use my Universal Remote with 7802 receiver?

Is it possible to program a universal remote control to work with the new Fibe TV  Wifi set-top-box Arris VIP7802?  I am unable to find a code in order to do this.  I would like to be able to control everything with one remote.  Does anybody know the...

auntlang by • Contributor III
  • 33115 Views
  • 40 replies
  • 21 likes

Resolved! No sound on TV when turning it on

When turning on the TV first time in the morning the sound doesn’t come on. I tried the setup option and that didn’t respond

PITA77 by • Contributor III
  • 416 Views
  • 4 replies
  • 5 likes

Bell Streamer - No Sound

Hello,I have a bell fibe streamer.  I've tried it on 2 tv's and for whatever reason have no sound.  It used to work for 8-9 months.  Can the device be exchanged for a functional one?

KLester by • Contributor
  • 179 Views
  • 2 replies
  • 7 likes

Resolved! Cannot set up TV parental controls - Invalid username & password

I followed the forum’s instructions edited in 2023 to select settings - parental control- set PIN - then I entered my username and password on the left side box MODIFY settings and it said my username & password were not valid but they are the same e...

PITA77 by • Contributor III
  • 160 Views
  • 1 replies
  • 0 likes

Program Info in Guide incorrect on channel 1395

This goes along with recording programs and it is irritating to those of us just trying to record a game.  Today, April 28 2026, there is the second game against the redsox.  If you head to the guide and get the info on the game it says 'this iss gam...

Sheldonr by • Contributor III
  • 294 Views
  • 8 replies
  • 4 likes

Resolved! Satellite TV: Image for some channels is zoomed in on my screen

We have channels that do not fit properly on our tv screen, this started happening about a month ago. We thought it was our tv. We have check our other tv and the channels are fine.. we have the model 9400 receiver. Has anyone one else have this issu...

Paddie by • Contributor II
  • 10723 Views
  • 35 replies
  • 39 likes

Resolved! Parental controls in the Fibe TV app

Hello, I’ve stumbled upon old threads but couldn’t find anything about preventing people from downloading or renting content using the Bell Fibe TV app on the various smart TVs around the home. Does anyone have any advice? Thanks in advance,

Lipase by • Contributor
  • 380 Views
  • 2 replies
  • 3 likes