Forum posts

Resolved! Error 024 when I try to watch a recording

Yesterday my PVR stopped working as I was watching a recorded show. Tried rebooting several times & still not working. Today I can still watch live tv but cannot go into my recordings…keep getting error message 024. Also tried to set up a new recordi...

Mitsou by • Contributor
  • 4488 Views
  • 20 replies
  • 18 likes

Resolved! No Signal Message on Satellite TV - Error 002 / 015

I have been unable to access my TV channels since a thunderstorm on the weekend, I have been troubleshooting all week and nothing but a black screen with "No Signal" message.  DO I need to have a technician come out?  

Lisa22 by • Contributor
  • 19093 Views
  • 51 replies
  • 34 likes

Resolved! Is it necessary to replace my smartcard?

My online MyBell account under manage my receivers shows my Smartcard number with a link to click Replace SmardCard- it is necessary to replace my smartcard? I have the 9241 - HD PVR Plus Receiver  and seems to be working fine except for one channel ...

Bills3 by • Contributor
  • 1346 Views
  • 3 replies
  • 1 likes

Resolved! How to disable apps (youtube) on Bell Streamer

My mother in law has a Bell Streamer and uses the google voice to get to apps.  Unforetunately when trying to get to CBC News Network it sometimes instead goes to CBC clips on Youtube.  She then has trouble getting back out.  She has no need for yout...

Ping350 by • Contributor
  • 326 Views
  • 1 replies
  • 2 likes

Resolved! VIP7802 video freezing & audio delay

Freezing of picture & sound delays seem to be increasingly an issue and indicate one of two potential issues due to Bell Bandwidth insufficiencies and streaming could be the problem. This looks like low cost net work exploitation from Bell not render...

Jazoulay by • Contributor
  • 33691 Views
  • 77 replies
  • 33 likes

Resolved! Bell Streamer error message 1009F-9D28

We are trying to watch the news and are having what I would call buffering when we try to change channels.  We have unplugged the tv from the box and that has worked in the past, but not so this time.  Suggestions?  We will call if necessary...

Peter3 by • Contributor
  • 19022 Views
  • 27 replies
  • 14 likes